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Returns Policy
If, in the unlikely event you would like to return your products, we offer a hassle free exchange or refund policy provided that shoes have not been worn outside and are returned in their original box, with any free gift and receipt within 14 days of purchase. Please note that postage will not be paid by Kids Shoes Direct for returned items,
If you need to ask us any questions, please call our Customer Service Department on 0113 345 3235 where our customer service representative will advise you on how to proceed:
Please return to the following address:
75b New Road Side
Horsforth
Leeds
LS18 4QD
We advise customers to obtain proof of postage when returning goods as we are unable to take responsibility for returned goods lost in transit.
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